“Cashflow Is Behaviour, Not Luck.”

Late payments are rarely random.

Loose invoicing processes.  Timing of sending, accuracy of info, relevant info etc.

Little to no follow up.

No structure.

Cashflow reflects leadership decisions.

If invoices are regularly 14 days overdue, it’s likely not just bad luck.

It’s a system, processor action gap.

Strong businesses forecast 12 weeks ahead.  I like 12 months ahead.

Review aged receivables / debtors monthly (if not more often).

They treat debt collection as a rhythm, not reaction.

This week, run your aged receivables report.

Circle anything over 14 days.

Call them.

Persistent comms is the most effective method of getting your overdue invoices paid in my experience. Not a big tatted dude with a baseball bat.

Cashflow improves when the process improves.