"The Conversation That Surprised Me."
I had a client last year who'd been running a $1.8m service business for nine years.
Solid operator. Good team. Loyal clients.
We sat down with his numbers and within 45 minutes had found $90k in gross profit sitting in three fixable issues. Underpriced service line, invoicing 18 days late on average, and a deposit policy that didn't exist.
None of it was complicated. None of it required new clients or new services or new staff.
His response stayed with me.
"I knew something was off. I just didn't know where to look."
That's the most common thing I hear. Capable operators running real businesses. Genuinely working hard. But without visibility on the specific numbers that matter, they can't see where the value is leaking.
The fixes aren't usually hard. Finding them requires someone looking at the right things.
What would you find if someone sat down with your numbers for 45 minutes?